Call Center Technical Support - Pasig

Jobs Description:

Call Center Technical Support / HelpDesk Agent - DAY SHIFT
(National Capital Reg - Pasig)
Orchid Cybertech Services Inc.


Responsibilities:

• Resolve our customers' technical queries and concerns by providing real time support accurately for Internet customers in Australia through phone and email.
• ADSL, Dial-Up and network administration experience is an advantage.
• Experience with any of the following platforms, Windows and Linux Operating System Ensure schedule adherence.

Requirements:

• CALL CENTER EXPERIENCE IS A MUST
• Candidate must possess at least a Bachelor's/College Degree or Post Graduate Diploma / Master's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Knowledge in TCP/IP, OSI Layers, Firewall, VPN, SMTP, POP3
• Must be knowledgeable in operating network equipment such as adsl and dial-up modems, routers, firewalls, proxy servers
• Required language(s): English Applicants must be willing to work in Pasig.
• Applicants should be Filipino citizens or hold relevant residence status.
• Preferably 1-4 yrs experienced employees specializing in Customer Service or equivalent.
• Full-Time positions available.
• Can start immediately

Company Information:

Orchid Cybertech Services Inc., is a growing company in the internet and telecommunications industry. This call center company are seeking experienced and motivated personel to work with a major Australian client on various systems and projects. This is a “hands-on” role.


Contact Information:

Orchid Cybertech Services Inc.
21F Robinsons Equitable Tower,
Ortigas, Pasig (beside Robinsons Galleria).
kr_reyes@tpg.com.au


Note:

Please bring a copy of your resume.


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