Technical Call Center Representative Support ~ Call Center Philippine

Wednesday, June 13, 2007

Technical Call Center Representative Support

Job Position/Title:

Technical/Financial Call Center Representative (CAN START IMMEDIATELY-WITH GOOD PACKAGE)
(National Capital Reg - Makati City)
S-CUBE, INC. (Search & Selection Services, Inc.)

Job Description:

Technical Call Center Representative Support

Requirements:

Basic knowledge of the financial industry
Basic GUI [MS Windows] navigational skills
Education in MIS, computer science other technical degree, business management, or finance
Call center agents who handled MICROSOFT BUSINESS SOLUTIONS is an advantage
Experience in complex domestic/foreign financial instruments
Previous technical support experience
Prior experience with client/ server applications and relational databases [MS SQL, Sybase, Oracle]
Required Skills:
Excellent english communications skills
Superior troubleshooting and analysis/resolutions skills are required
Ability to manage and exceed customer expectations for support is required
Ability to understand and convey client business requirements to escalated support teams
Proven aptitude to learn complex technical and theoretical information in a timely manner
Ability to support market hours qualified candidates can start immediately and will be given a good compensation package
Required language(s): English.

Contact Information:

S-CUBE, INC.
Mr. Roger Anthony Ines,
5F YL Finance Building 115 Rufino St. corner Salcedo St.
Legazpi Village Makati
Tel: 8137175

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